Multi-Provider Setup
Understanding how to configure and manage multiple provider accounts properly ensures efficient practice operations while maintaining proper oversight and security.
Account Administration
Adding Prescribers to Accounts:
ClearLink Provider Portal Management: The ClearLink Provider Portal supports multiple provider configurations within a single practice account. Key features include:
- Primary account holder serves as practice administrator
- Individual provider accounts linked to practice
- Centralized billing and administrative management
- Individual provider prescribing authority tracking
User Account Types: Different account types serve specific roles within the practice:
Administrator Accounts:
- Full system access and control capabilities
- User setup and management authority
- Typically assigned to primary physician, charge nurse, or head phototherapist
Supervisor Accounts:
- Can be assigned to multiple users
- Default level-one and level-two functionality
- Functionality can be increased or decreased by selecting/deselecting options
- Appropriate for experienced phototherapists and senior clinical staff
Operator Accounts:
- Can be assigned to multiple users
- Default level-one functionality only
- Limited treatment and patient management capabilities
- Suitable for newer staff or those requiring restricted access
Permission Management
Access Level Configuration:
Level-One Functionality:
- Basic patient treatment within established protocols
- Standard dose administration
- Basic patient data entry
- Treatment history access
Level-Two Functionality:
- Protocol modifications for individual patients
- Advanced dose adjustments
- Secondary treatment administration
- Enhanced patient data management
Best Practices for Permission Assignment:
- Assign minimum necessary permissions based on role and experience
- Consider carefully before granting higher-level access
- Examples:
- New phototherapist: Operator level with standard protocol authority only
- Experienced phototherapist: Supervisor level with patient addition and protocol editing authority
- Primary administrator: Full system access with user setup authority
Role Assignments
Clinical Role Definitions:
Primary Administrator:
- Usually attending physician, charge nurse, or head phototherapist
- Full system operation capabilities including data manipulation
- Protocol editing and user setup authority
- System calibration responsibility
- Should be appointed carefully as they have unrestricted system access
Clinical Supervisors:
- Experienced phototherapists with protocol modification authority
- Patient addition and protocol editing capabilities
- Staff training and oversight responsibilities
- Treatment quality assurance monitoring
Clinical Operators:
- Day-to-day treatment administration
- Patient data entry and basic management
- Standard protocol treatment delivery
- Limited modification authority
Location Management
Multi-Site Practice Configuration:
Location-Specific Setup:
- Separate location identifiers for multi-site practices
- Location-specific provider assignments
- Equipment allocation by location
- Patient assignment to specific locations
Equipment Management by Location:
- Device registration by practice location
- Equipment transfer documentation between locations