ClearLink Provider Portal

The ClearLink Provider Portal is your gateway to efficient, streamlined phototherapy prescribing. This HIPAA-compliant platform makes prescribing as simple as the click of a button.

1. ClearLink Provider Portal Setup
2. Portal Navigation
3. Getting Support

ClearLink Provider Portal Setup - Account Registration

Initial Registration Process

Getting Started:

1. Visit clearlink.daavlin.com to begin registration
2. Complete the online registration form with your practice information
3. Provide verification documents as requested
4. Wait for account verification (typically completed within 1-2 business days)

Required Information:

• Provider credentials and license information
• Practice/clinic information
• Contact details for account management
• Billing and administrative contact information

Account Verification Procedures

Verification Timeline:

• Most accounts are verified within 1-2 business days
• You will receive a confirmation email once verification is complete
• If verification is delayed, you can contact Phothera support for status updates

Common Verification Issues:

• If you don't receive a confirmation email, check your spam folder
• Ensure all required documentation is submitted completely
• Contact support if the "forgot password" feature isn't working

Password Management

Security Best Practices:

• Use strong, unique passwords for your ClearLink account
• Regularly update passwords according to your practice's security policies
• Never share login credentials with unauthorized personnel

Password Recovery:

• Use the "Forgot Password" feature on the login page
• If experiencing issues with password recovery, contact Phothera support
• Keep account recovery information up to date

Multi-Provider Account Setup

Adding Multiple Prescribers:

• Primary account holder can add additional prescribers to the account
• Each provider maintains their own login credentials
• Permission levels can be assigned based on role and responsibilities
• Location management for multi-site practices

Role Management:

• Assign appropriate permissions to each provider
• Designate administrators for account management
• Set up location-specific access for multi-location practices
• Maintain compliance with your practice's privacy and security policies

Portal Navigation

Dashboard Overview

Main Dashboard Features:

• Quick access to prescription writing tools
• Patient management overview
• Order status tracking
• Recent activity summary
• Quick links to frequently used functions

Key Metrics Available:

• Active prescriptions
• Pending orders
• Patient compliance data
• Treatment history summaries

Menu Structure and Features

Primary Navigation Sections:

• Prescribe: Write new prescriptions and manage existing ones
• Patients: Manage patient information
• Orders: Track order status and manage fulfillment
• Reports: Access treatment data and compliance reports
• Settings: Manage account preferences and practice information

Prescription Management Tools:

• Device selection guidance
• Protocol templates
• Chart note upload functionality
• Patient instruction creation
• Refill code generation

Mobile Accessibility

Mobile Features:

• Access to key portal functions via mobile devices
• Responsive design for smartphones and tablets
• Essential prescribing functions available on-the-go
• Patient communication tools

Mobile Limitations:

• Some advanced features may require desktop access
• Chart note uploads may be easier on desktop
• Complex order management works best on larger screens

Best Practices for Mobile Use:

• Use mobile access for quick consultations and refill approvals
• Complete detailed prescriptions on desktop when possible
• Ensure secure network connections when accessing patient data
• Log out properly after each mobile session

Getting Support

Training Resources:

• Online tutorials and video guides
• Portal walkthrough sessions
• Written documentation and quick reference guides
• Best practices for efficient prescribing

Technical Support:

• Contact information for portal technical issues
• Business hours for live support
• Email support for non-urgent questions
• Emergency contact procedures for urgent prescribing needs

Clinical Support:

• Guidance on device selection
• Protocol development assistance
• Patient education resources
• Treatment optimization recommendations

The ClearLink Provider Portal streamlines your phototherapy prescribing process while maintaining the highest standards of security and compliance. With features like Universal Guided Mode, you can prescribe confidently knowing that patients receive safe, effective treatments with built-in dose progression and safety monitoring.